Accessibility at Verten

Verten Corp., which operates Verten, is committed to serving people with disabilities in a way that respects their dignity and independence. We follow the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its standards.

We build verten.ai, Verten Academy and the Verten Job Portal to work with screen readers, keyboard-only navigation and browser zoom. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, the standard the AODA uses.

We have not yet had an independent audit, and some pages, documents or videos may still fall short. If you find one, please tell us. We will fix it, or get you the same information another way.

If you need course material, a document or a message from us in a different format (for example large print, a text version of a video, or a document that works better with your screen reader), email us. We will work with you to find a format that works, provide it as quickly as we can, and never charge extra for it.

If you need an accommodation for a course or an assessment, such as more time, email us before you start. Tell us what you need. You do not have to tell us about your disability or share medical details.

Some first aid courses include an in-person skills session. You are welcome to bring a support person or a service animal to it. Let us know in advance if you need anything set up for you.

If a feature that people with disabilities rely on will be unavailable, we will post a notice on the affected site explaining what is affected, why, how long we expect it to last, and what you can use in the meantime.

Tell us about any barrier you meet, or how we could do better. Email support@verten.ai with “Accessibility” in the subject line. You can also ask for this page, or our feedback process, in another format.

We will reply within 5 business days and tell you what we will do about it. You do not have to give your name if you just want to report a problem.